Although I had originally intended to save part of this post for an alluded-to ‘another time,’ it tends to mesh very well with – and runs somewhat parallel to – elements of the recently posted Trilogy of Terror you skipped over because it had nothing to do with Bobby Flay. So I felt that sticking it here as an ‘afterward’ might be appropriate. Part of the reason I chose to do so is that I happened to stumble across an episode of Food Network’s tedious and cut-rate version of Ramsay’s Kitchen Nightmares called Restaurant: Impossible starring Robert Irvine as Gordon Ramsay and it struck a bit of a raw nerve, and thus I share it with you.
The episode itself, like most of Restaurant: Impossible, is irrelevant but, just in case you’re interested and feel the need to fact check, it was the episode in which the most intrepid celebrity chef tries to make over a ‘dive bar’ in Wilmington, Delaware called Scrimmages Restaurant & Sporting Pub (ridiculously described as a ‘Mexican Sports Bar’).
What matters from the episode, what’s relevant here, is that there were four people involved in the business: one person who had the knowledge and experience of years in the restaurant business who ran the day to day operations and three investors – or silent partners – who knew nothing about what was happening, had no concept of how things worked, and who sat in their offices at their day jobs and whined about how the ‘revenue stream’ they’d invested in was drying up and all the while made no tangible effort to amend the situation.
Robert Irvine quite correctly pointed out to them that ‘silent partners’ are pointless because they have no investment in a business apart from cash – and ‘investment’ means your own personal hands-on involvement in and commitment to the success of the business, not just expecting someone else to pour their time, energy, blood, sweat, and tears into it and provide you with additional income. The working partner was criticised by the investors for not, in their limited view, understanding the basics of ‘Restaurant 101’ and they, in turn, were told that frequently dining out does not make them particularly knowledgeable of the industry either. In the end, Robert Irvine had the best comment of the programme when he told the investors,‘You guys may be great at what you do at your own business, but you suck at this business.’
The situation depicted at Scrimmages had a similarity – or simularity, if you cannot enunciate correctly – rather eerily reminiscent of the situation I’d eventually found myself in at the coffeehouse; a situation which, along with several other elements, helped precipitate the oft-mentioned spectacular unravelling. I don’t want to travel too far afield of the present subject and detract from the promised Coffeehouse-Only Post (or posts which it could, in all likelihood, be) but a smallish bit of background is in order to put this into the proper context:
In what could be considered a classic It Seemed Like a Good Idea at the Time move, we (that would be me and my other now former partner) took on, at rather a difficult period, a ‘silent partner’ or investor in the form of Orson Cart. The long details of that decision are not important here. Orson, as we had been lead to understand, had – once upon a time – attended an unnamed hospitality management school in some unnamed area of Switzerland where he had enjoyed being a member of the swim team. I say ‘attended’ because I honestly hadn’t a clue if he’d actually graduated from this place or not. I also hadn’t any idea why it was he attended school in Switzerland, though I believe, after having ‘worked’ with him for a while, I can better understand.
There was a certain air of artifice round Orson – and to a lesser degree round his wife and daughter, all three of whom had been previous customers of our shop – which I’d always found irritating and vaguely suspect but I opted to ignore it at the time because we needed the help. It manifested itself, this artifice, in sort of a wide-eyed, convivial, grandfatherly, doddering old nutty professor affectation which, after some time, I was only capable of stomaching for short periods or, more frequently, not at all.
Orson had gone pair-shaped in many ways over the years, the Swiss swim team member now lost inside a portly middle aged body. He sported tiny round wire-rimmed glasses, a grey pony-tail which hung down to below his chubby buttocks, a long grey beard, and – perhaps worst of all – a serious funk. And I don’t mean in his mood. Rather it was the deep-down unclean fragrance one might usually associate with the Amish; an old sweat, dry urine ammonia-like, stale corn chip, wet horse stink which made your eyes water if you got too close. And his feigned professorial demeanour would very often drift into an arrogant condescension which was not only an affront to most people on the receiving end but simply incredibly discourteous. I thought it perfectly obvious he suffered delusions of Godhood which did surprisingly little to endear him to others – most especially me. And if you haven’t noticed it just yet after all the years of blog entries on the very subject, I’m not particularly fond of people with entitlement issues.
Orson, like the investors at Scrimmages, not only sucked at the coffee business but often criticised (and, to be fair, not entirely without reason) the management of the shop – and that would be my other business partner – and complained regularly about the diminishing revenue without actively participating in putting that finely honed Swiss swim team training to use in solving the issues. ‘Polishing the silverware’ as his wife described it – which meant an excessive amount of time fiddling about with utterly counterproductive trivialities – was Orson’s speciality, as was pontificating about how I, personally, wasn’t doing nearly enough to ensure the success of the business.
There came a point (the specifics of which I hope to enlarge upon eventually) when Orson ceased being even a peripheral participant in our business and, for want of a better term, simply vanished. And to clarify: ‘our’ business means the coffeehouse. Orson had, on his own, struck up a deal with a local church to provide a ‘coffee cart’ for them during special events. (They had frequent concerts and a large following for their Open Mic night and, being an all-ages sort of place, had need of such a service). I had provided Orson with my own catering-sized travelling espresso machine for this purpose and he organised arranging the set-up.
As another aside, you must bear in mind that the full rich details are being left on the editing room floor for the moment. The enormity of what was happening at this time was absolutely staggering. It is said that you have to pick your battles and, as I was beginning to sink into a mire of embezzlement, lies, deception, cheating, indifference, loads of passive-aggressive behaviour, and theft – plus the fact that I was managing a Dribble & Whizz store 50+ hours a week and then, shortly thereafter, searching for a new job rather abruptly after 15 years – I had quite foolishly (I will admit) chosen not to take on this small skirmish with Orson over his little ‘coffee cart’ because it seemed, on the face of it, and given the grander scheme of things, to be relatively innocuous. At first.
There were a number of issues which arose, however. One, we – the coffeehouse as a business entity – soon stopped seeing revenue from the coffee cart. Two, a number of very loyal customers (and some very good personal friends of mine privy to much of the ‘inside information’) began calling me or sending me emails to complain about the horrid drinks, ridiculous pricing, and astonishingly poor and profoundly malodorous service they were getting at ‘my’ coffee cart at whatever venue they would encounter it – because it had apparently begun to travel away from the womb of the church and had suddenly been staffed by people I had never heard of. People, as it turned out, from competitive coffeehouses. Yet another issue for later…
Though I made numerous attempts to contact Orson regarding this situation as the complaints came in, I received silence in reply. And, as I said, one must pick their battles. By October 2008, as the doors of the coffeehouse closed for the final time, I had – apart from two occasions – not seen or spoken to Orson in nearly four months, but not for a lack of trying. It was clear he’d been sneaking about, however, as there were several occasions where we would arrive at the shop to discover product had gone missing or – as we were starting to clear the building for our inevitable closing – that he had come round to fetch whatever might have belonged to him whilst we were away.
And that was the end. By the 2008 holiday season I was officially the Greatly Vilified Honky in Residence at one of the Liqu-O-Rama stores in The Hood – because I had the audacity to have taken away a job that so many of the locals could have had (if they had, you know, only thought about actually applying for it or anything) – standing in a potential shooting gallery behind a cheap, spit-covered Plexiglas (and therefore not bullet-proof) panel and my life was generally falling apart at the seams.
It seems Oolon Colluphid and I have long shared the same burning question: Who is this ‘God’ person anyway? We tend to ask this question because many religions and Paul Simon will gladly tell you that
God only knows
God makes his plan
The information’s unavailable to the mortal man
And, well, frankly, that’s not really a sufficient answer. What sort of benevolent deity sits back, does nothing, and watches with a contented smile as good things happen to bad people and bad things happen to good people? Either way it seems a bad lot for the good people because they do, after all, finish last, do they not? And apparently ‘the last shall be first’ only after they have provided years of side-splitting amusement by clawing and scratching their way through a thankless existence and are dead. So, sure. That seems fair. Thanks, God. And I mention this because of what comes next…
Flash forwards (oh, yes, you’re most welcome) to early March 2011. If you read the Trilogy of Terror, then you know precisely the state I was in – mentally, emotionally, financially, and physically. One fine cold Tuesday morning around 10am, I got a text off an old friend I’d not heard from in more than a year – Helena Handbasket (a name perhaps familiar to both long-time readers). It said:
So I Took a friend to work and ended up taking kegs and pizzas to C2G1… Orson is there with Dragon’s Keep2 teas and coffees. With the labels right on them!
I stared for a very long time at the screen on my phone.
A very long time indeed.
And then I exploded.
I kicked things over. I threw things. I broke things. I went on a right screaming and considerably violent rampage.
When I was finished, I got on Facebook – because I knew I could not make it through a telephone call with anything even remotely approaching civility – and searched for Orson. (No, odd as it may seem, we were not Facebook friends. My contempt for him and his underhanded methods negated any reason I could have possibly had for being his ‘friend,’ even a pretend one on the internet). Once I located him, I sent a message to him, including in it a copy of Helena’s text message and expressing my outrage at his behaviour and astonishment at his presumption. I fully acknowledged that I had neither been in contact with him since the closing of the shop – but, then again, he’d certainly not bothered to contact me in any way, even in the months leading up to the closing – nor had I given a great deal of thought as to the present whereabouts of my portable espresso maker (certainly a lapse on my part, I admit) but I’d been rather preoccupied with fighting foreclosure on my home, facing bankruptcy, job loss and, generally speaking, far weightier and far more pressing issues.
Honestly, had he even the slightest modicum of integrity he ought to have returned the espresso machine to me of his own volition and not expected me to come fetch it. Additionally, I made it abundantly clear that he had no legal right to sell product or conduct business of any kind under the guise of the former business – especially without my involvement – any more than I had a legal right to sell Starbucks for my own benefit. Finally I wrote that ‘Unless you intend to include me, as the owner of the business, in your current venture, you need to immediately cease operation.’
Two days later I got this response:
Geo,
How surprised I am to hear from you after all this time.
Yes, I still do a concession for C2G for 4 hours once or
twice a month to provide the café atmosphere for the venue.
There’s not really any money in it but it does let me keep
my hand in. I’m sorry to hear of your recent troubles.
I Acknowledge and will address your concerns shortly.
You condescending fucking prick, I thought. Was this supposed to be some sort of consolation to me that it was just some little thing he was doing a few hours ‘once or twice a month’ as if it was a favour to the church? Needless to say he did not address my concerns, shortly or otherwise. After days of waiting and getting only silence (as usual) I wrote again, essentially reiterating my point and flatly demanding that he respond.
He did not.
As you might recall, I previously mentioned people getting their dream jobs handed to them on silver platters. One of those people – a friend for more than 30 years – just so happened to have landed a posh position at C2G despite having no actual training or expertise in the area for which he was hired, because that’s how things work, isn’t it? Carl Jung’s notion of Synchronicity made breathtakingly manifest. So I called him and explained the situation as succinctly as I could. ‘What I want,’ I told him at the end, ‘is to be let into the church so I can get back my property.’ The inevitable mewling and wringing of the hands on his part came down to this: they really hated Orson – I mean really completely utterly despised him and his foul odour and his snail’s pace – and the public complain incessantly about him and his terrible drinks. But, darn it all, he’s the only option they have at the moment and they just couldn’t ‘change boats in mid-stream’ so if I wanted to get the espresso machine back I would have to talk to Orson sometime when the church was open – for example right before a concert or something when he’s setting up shop. And anyway, they just didn’t want to get involved.
It had already been a bad winter. On top of all the other things, a new coffeehouse was preparing to open in the original location of The Keep – a building I poured my heart and several thousand dollars into only to get totally sodomised over later – two other coffeehouses had recently introduced ‘new’ items which they didn’t even have the decency to thinly veil as being directly stolen from my menu (in one case almost a word for word plagiarism) and this snivelling feckless behaviour from the church and the swaggering arrogance of Orson was just about too much for me to tolerate.
So on a Friday evening, about an hour prior to a concert, I arrived at the church to confront Orson. As I swept past my friend’s office he came toddling after me with a look of horror on his face and begged me not to cause a scene. I assured him that I would not and reminded him as politely as I could that he had rather submissively pissed away his chance to avoid this encounter.
Orson saw me approaching and skittered away like the perfect cockroach into the safety of the Staff Only area. I stood quietly at the serving counter, watching him ‘polish the silverware’ with his back to me for about as long as I could manage in all good conscience – perhaps ten minutes – and then finally, sharply, and yet not too terribly loudly so as not to cause a scene, barked: ‘Orson.’
He very nearly leapt from his Birkenstocks and spun round, wide-eyed and confused. ‘Oh!’ he feigned surprise, pushing his glasses back up his nose. ‘Why hello, Geo. I was wondering if you would show up tonight.’
‘Were you? So you have my machine ready to go for me, then?’
‘Well, I’m afraid you can’t have that,’ he said rather darkly. ‘Not until my investment is returned to me.’
And it deteriorated from there.
There’s a scene in the film American History X where someone is told to lie down in the street and place their open mouth on the edge of a curb at which point they are kicked in the back of the head, an act which destroys their mouth and shatters their skull. That scene played out in my head in glorious slow motion Techicolor® wide screen each time he spoke.
I explained to him that, as an investor, he gambled on the success of the business and lost. He lost because he sat on his copious backside and did sweet fuck all no matter how much I pleaded with him for help, no matter how often I reached out to him with thoughts, ideas, and suggestions. He lost because he knowingly and wilfully chose to perpetrate and maintain a conflict of interest by providing goods and services – for his own personal financial benefit – to several other coffeehouses (under the pretence of what he classified as ‘advertising’) to the overall detriment of the business with which he was, at least in theory, partnered. ‘You forfeited your rights as both an investor and business partner,’ I told him, ‘the very second you disappeared and started fucking us over.’
I had nothing but questions: How are you running what is ostensibly my business with no officially registered DBA3? Better still, how could you have a proper, legal DBA for Dragon’s Keep Café when that DBA and the attached Corporation were both registered in my name three years before you became a partner – paperwork, I might hasten to add, upon which your name appears nowhere? How are you claiming taxes? Are you claiming taxes? Do you realise that, because you were a ‘silent partner’ whose name is not associated in any legal way with The Keep, that you are creating a liability for me, both personally and legally? Whose Tax ID are you using? Is it the one I paid for and registered with the IRS? Are you really so fucking retarded and so gallingly obtuse to believe that unless you stop what you’re doing right this instant that I’m not going to find a way to grind you out of existence the very second I have the chance?
In short his answer was, ‘I’ve got to get set up, Geo. The doors open in about fifteen minutes and I’m just so far behind because of this. I’ll contact you, though, and we can discuss this at a more apropos time.’
And he turned his back to me and once again set about the pointless task of polishing the silverware, leaving me to stare in disbelief at the back of his large bovine head and watch his metre-long grey pony tail swish from side to side.
And, quite unfortunately, there is no satisfying ending to this tale. It stands now just exactly as it did that day in March. Because, though it may likely come as some shock to discover, Orson has not bothered to pinpoint a ‘more apropos time’ just yet. Apart from two more attempts to get a response from him via messaging, I have opted for a more subversive route – posting a wee tiny bare-bones version of this account to the Facebook groups in which he has some active involvement and requesting that they not continue to advocate and support a fraud. Why? Because I can. And also because I can’t afford an attorney, after my bankruptcy, to fight him through the courts.
I did, however, ensure that my former company – and the DBA – have been dissolved legally (and also the web site and the old MySpace account have been dismantled) and that the original Tax ID is no longer viable. Just in case.
A returning reader recently contacted me and expressed amazement that I can keep fighting after all the shit that’s been piled on me over the last few years. It would be disingenuous to say I don’t really think about it, because I do. A lot. That’s part of the reason this blog exists: it’s my Time Out Chair, my Wailing Wall, my own particular brand of cynical, sarcastic and inescapably dark Primal Scream Therapy whether anyone out there chooses to play along or not – and usually they don’t, as you can often see or, rather, not see as the case may be.
One long-standing axiom of mine, something I’ve mentioned before, something taken from one of my all time favourite film soliloquies is that ‘maddest of all is to see life as it is and not as it should be.’ So, for whatever strange and curious reasons, I keep on tilting at those windmills. (Did you need a tissue?)
But humans are, despite what we like to think, just animals. Most animals go happily or indifferently about, busying themselves with the day-to-day business of whatever it is animals keep themselves busy with – foraging for food, building a soft cosy place to live, licking their genitalia – but when they get backed into a corner, even the most docile of animals will hiss and spit and go all feral on your ass. And I’ve been backed into a corner about as much as I’m willing to take these days.
Of course humans aren’t satisfied with merely the survival of the fittest. It’s not good enough for some that the slowest or the weakest get left behind to perish. No, humans are really the only species in which certain members actively seek the best possible ways to make absolutely sure that the slowest or the weakest are not only left behind, but that they are made all the more miserable, exhausted, and destitute for it before they perish. I think Sigourney Weaver sums it up best in the classic James Cameron film Aliens when she says ‘You know, Burke, I don’t know which species is worse. You don’t see them fucking each other over for a goddamn percentage.’
Notes:
1. Come 2 Go, more popularly called C2G amongst the ‘in crowd,’ is the somewhat silly name of the church.
2. Dragon’s Keep – for those just joining the party – was the name of the shop. It was named as such because I have often been called a dragon due to my somewhat short and flaring temper. It was also modelled, after a fashion, after some of my favourite coffeehouses and pubs in Scotland and England (a big shout out to the folks at The London Tavern in Carlisle!) and was combined with my own often obscure brand of humour. The name, I felt, embodied the concept I was after. For various reasons to be explained at another time, the name was later changed to Hill-O-Beans Coffeehouse.
3. Doing Business As, if you weren’t sure.